Privacy Policy

Where2 is operated by JZP Technologies LLC.

Effective Date: December 11, 2025

Last Updated: March 12, 2026

1. Introduction

Where2 ("Where2," "we," "our," or "us") provides tools for discovering, creating, organizing, and sharing itineraries and plans through our mobile application, website, and related services (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Where2.

By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Account Information

When you create an account, we may collect:

  • email address
  • username or display name
  • password credentials through our authentication provider
  • profile photo
  • profile details such as bio and preferences

B. Content You Create

We collect and store content you create or upload, including:

  • itineraries
  • activities, locations, and notes
  • comments
  • saved items, likes, and starred activities
  • photos and other media
  • exported itinerary content
  • content generated through product tools such as itinerary builders

C. Feature Input Data

Some features require additional user input, such as:

  • location and place selections
  • travel dates or planning times
  • video files or media submitted for itinerary conversion
  • text submitted for translation or suggestion generation

D. Usage Data

We may collect information about how you interact with Where2, including:

  • pages or screens viewed
  • features used
  • buttons clicked
  • search queries
  • interactions with itineraries and user content

E. Device and Technical Information

We may collect:

  • device type
  • operating system
  • browser type
  • app version
  • IP address
  • language settings
  • diagnostic and performance data

F. Location Information

We may process location-related information when you:

  • search for places
  • add destinations or activities
  • view maps
  • use location-based planning or recommendation features

We do not use precise location data beyond what is needed to provide requested functionality unless you explicitly allow it.

3. How We Use Your Information

We use your information to:

  • provide, operate, and improve Where2
  • create and manage user accounts
  • allow you to create, save, export, and share itineraries
  • power features such as smart suggestions, translation, video-to-itinerary conversion, and PowerPoint export
  • personalize recommendations and content
  • respond to support requests
  • maintain safety, security, and platform integrity
  • detect abuse, spam, fraud, or unauthorized access
  • communicate important updates, service notices, and product changes
  • comply with legal obligations

4. AI and Automated Features

Where2 may use automated systems and AI-assisted tools to support features such as:

  • smart activity suggestions
  • itinerary organization
  • language translation
  • video-to-itinerary conversion
  • export formatting

These features are provided to help users plan more efficiently. AI-generated or automated outputs may not always be complete, accurate, or up to date. Users are responsible for reviewing and verifying itinerary details, including location names, hours, pricing, reservations, safety, and legality.

5. How Content Visibility Works

Where2 may allow you to set itinerary visibility as:

  • Public — visible to other users and may appear in discovery surfaces, shared links, and search results
  • Unlisted — not broadly discoverable, but accessible by direct link where supported
  • Private — visible only to you and authorized internal systems needed to operate the Service

You are responsible for choosing the visibility setting that matches your intent.

6. How We Share Information

A. We Do Not Sell Personal Information

We do not sell your personal information to third parties for advertising or marketing purposes.

B. Service Providers

We may share information with trusted vendors and service providers that help us operate the Service, such as:

  • cloud hosting providers
  • authentication providers
  • analytics providers
  • map and location service providers
  • storage and infrastructure providers
  • support and email delivery providers

These providers may access information only as needed to perform services on our behalf.

C. Public Content

If you publish content publicly, other users may see:

  • your username or display name
  • profile photo
  • itinerary content
  • public comments
  • other public-facing content you choose to share

D. Legal Requirements and Protection

We may disclose information if required to do so by law or when we believe disclosure is reasonably necessary to:

  • comply with legal process
  • enforce our Terms
  • protect the rights, property, or safety of Where2, our users, or others
  • investigate fraud, abuse, or security issues

7. Data Retention

We retain information for as long as necessary to:

  • provide the Service
  • maintain legitimate business records
  • comply with legal obligations
  • resolve disputes
  • enforce our agreements

If you delete your account, we will delete or anonymize personal information within a reasonable period, unless retention is required for legal, regulatory, fraud-prevention, or security purposes.

8. Data Security

We use industry-standard safeguards designed to protect your information, including secure infrastructure, access controls, encryption where appropriate, and authentication protections.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

  • access your information
  • correct inaccurate information
  • delete your account or request deletion of your data
  • export certain data
  • manage visibility settings
  • opt out of marketing communications

You may also manage some of these settings directly within the Service.

To make a request, contact: support@where-2.us

10. Children's Privacy

Where2 is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to remove it.

11. International Data Transfers

Where2 may use service providers and infrastructure located in countries other than your country of residence. By using the Service, you understand that your information may be transferred to and processed in other countries that may have different data protection laws.

12. Third-Party Services

Where2 may integrate with third-party services such as maps, media handling, analytics, and infrastructure tools. Your use of third-party services may also be subject to their own terms and privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date and post the revised policy on the Service.

Your continued use of Where2 after updated terms are posted means you accept the revised Privacy Policy.

14. Contact Us

If you have any questions or requests about this Privacy Policy, contact:

support@where-2.us